Missed calls = Missed Revenues. The average call yields 2.9 covers. If your average spend per head is £20, each daily missed call is costing you £60. Our service typically costs less per hour than a national minimum wage employee.
Tablebook.Me uses the most sophisticated table booking service technology and practices to monitor and measure every aspect of customer calls. This allows us to build a robust booking strategy, ensuring maximum optimisation of your available seating, creating an increase in covers which goes straight to your bottom line.
Tablebook.Me ensures your customer’s details are gathered correctly, every time, and their information recorded exactly. Furthermore, we record all our calls, so the occasional human error can be rectified quickly.
Our research indicates that the average Restaurant database has a 48% margin of error in customer contact info and an average 63% of records are missing email addresses.
Tablebook.Me has developed VIP personalisation to ensure we can identify your regular diners and their exacting needs before we even answer the phone.
As reservation services are our core business, we work hard to retain our clients by ensuring the strictest quality control at all times. All our calls are recorded and monitored, and our reservationists adhere to stringent codes of practice, ensuring your customers receive nothing but the most friendly and professional service.
If you own a group or chain of Restaurants, we can ensure effective cross selling into each outlet when the other is fully booked. In addition, we can inform diners about special menus, wine offers and other sales that you may wish to market from time to time. All our staff are highly trained to ensure a booking is always made whenever possible.
Many restaurants hire staff to cover their phones when the restaurant is closed, and there is little else for them to do. Our table booking service typically costs less per hour than minimum wage. In addition, we never take sick days, holidays or leave without notice, we are here 362 days a year!